Frequently asked questions
Please find below most frequently asked questions that we received from our 25,000+ music publishers!
- How do I grow my music on Spotify with Soundy?
Select one of our growth packages (Starter, AI-Targeted, Professional Algorithmic), and provide your music details including Artist/Band name, Track/Album name, Spotify URL, target location, music language, and music genre. Finally, enter your billing details, select a payment method, and submit your payment. You will receive an email confirming your payment and then Soundy quickly start running your music's ads in maximum 1 hour!
- Can i promote an album or only single tracks?
Soundy allows promotion for albums, single tracks and playlists. You can specify what you are promoting during the campaign setup process.
- Can I target specific audience? About Location, Gender or age?
Yes you can. Just specify the details of the audience while giving the details of your music after you sleected your package.
- When I will be able to see the results of your promotion?
You will be able to see the growth of your music in maimum 24 hours.
- Will I get money back if I am not satisfied?
Yes, please contact us and we will refund you.
- How do you provide support?
We provide 7/24 support service via mail.